Website Service Level Agreements
Digital Bridge provides fast, cost effective Website Management Services to Small to Medium and Corporate businesses. These Tasks and responsibilities can be provided via a Service Level Agreement. A Website Service Level Agreement covers all issues related to day-to-day operation, including web server issues, website updates and website functionality.
A typical Service Level Agreement could include the following elements:
- Website Hosting
- Server Maintenance and Security
- Priority Technical Support
- Schedule of Website Management Tasks
- Domain Name Management
- Search Engine Registration and Reporting
- Monthly Reporting of Website and Search Engine Statistics
- Email Campaign Management
- Ongoing Programming and Server Administration
- Website Monitoring and Reporting
- Backup Schedule
- Downtime Response and Guarantees
- Disaster Recovery Plan
- Hardware and Network Redundancy
- Agreed Prepaid Pricing
Services are provided with a contract to guarantee Level of Service and the Availability of your website.
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