Client Support FAQs

Below you'll find links to guides for setting up your Digital Bridge email and managing your FTP, DNS and tasks via the Client Portal.

If you need help with something that's not covered in the guides below, please contact us.

• Email Accounts

  • Email Setup Guide - Instructions for setting up email on your computer and other devices
  • Accessing Webmail - How to access your email using Webmail
  • Creating Email Accounts - How to use the Digital Bridge Client Portal to manage email accounts
  • Setting Up Email on Your Computer - Instructions to set up your computer and other devices to receive email

• Client Portal

  • Accessing the Digital Bridge Client Portal
  • Submitting a Website Management Task or Error Report
  • FTP Settings
  • DNS Settings
  • Website Traffic Reports

• Bridgeway Mailer

  Bridgeway Mailer is Digital Bridge's email marketing tool. It allows your to create beautiful looking email campaigns to stay in touch with your clients.

  • Quick Send Guide
  • Setting Up a Campaign
  • Managing Subscribers
  • Campaign Reports